Returns & Exchanges

At Lady Black Tie, we want you to feel confident in your formal wear; if your dress isn't the perfect fit, you can return it for store credit within 14 days of delivery. Please ensure all items are unworn, unwashed, and have the original tags attached to be eligible for a return.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Once your request is approved, download and print the pre-paid shipping label provided via email.

3

Package Your Items

Securely pack your garments in their original packaging, ensuring all designer tags and security seals remain intact.

4

Drop Off and Track

Drop off your package at any authorized carrier location and keep your tracking receipt until your store credit is issued.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing